| Department | Initiatives | Goal | Means of Achieving | Outcome | Methods of Assessment | Results | Result Use |
| Union Operations | Learning | Retain student employees at a rate of 75% from semester to semester.
Student employees will indicate an improvement in their own perception of their ability to secure employment outside of WSU post graduation.
As a result of their employment in the SU student will have the opportunity to develop and improve practical skills and Interpersonal skills. | Creative ways to retain our students Money on wildcard instead of banquets Giveaways/Prizes and Money to supervisors for lunch as a team instead of getting altogether. Potential scholarship, partner with credit union.
| Students will feel supported by shepherd union staff and indicate intent to return to their job. | 75% retention from fall to spring (graduation not included as a reason for leaving.
Students will be asked to asses their confidence in a number of skills and areas related to career readiness both prior to the fall semester and after completion of fall and spring semesters.
| Enter Results | Enter Use of Result |
| Union Operations | Other | Move all custodial supplies/inventory to an online recording and ordering systems | Work with Waxie to move all inventory to the online tracking and ordering system. Train all custodial staff on new system. | None | Audit/Evaluate the system/process. | Enter Results | Enter Use of Result |
| Union Operations | Other | Secure a Diagram Software Program in order to maintain appropriate distancing during and post Covid to meet the changing demands of event planning. | Research programs to determine best fit for the Shepherd Union and guests; Procure software and implement training | None | Add additional questions to the ongoing customer satisfaction survey on user friendliness and help with the planning process. | Enter Results | Enter Use of Result |
| Union Operations | Select Objective | As a result of their employment in the SU student will have the opportunity to develop and improve practical skills and Interpersonal skills | Through completion of in service trainings and monthly meetings with supervisors. | Students will develop and improve their practical work based skills and interpersonal skills as a result of their employment experience in the SU | The Employee Outcomes Survey will ask students to reflect on their work as an on-campus student employees and to rate their level of agreement to which their job helped them to develop these two skills using likert scale of strongly agree to disagree
PRACTICAL SKILLS - Demonstrating competency in customer service, project management, technical skills, effective communication, time management and goal setting and attainment.
COGNITIVE COMPLEXITY SKILLS - Articulating an application of resources, referrals, federal/state/university policies and regulations, and an awareness of transferable skills.
INTERPERSONAL SKILLS - Sustaining collaborative teamwork opportunities, an appreciation and awareness of diverse communities and practices, and implementation of conflict resolution and mediation.
INTRAPERSONAL SKILLS - Recognizing individual development evidenced by a commitment to ethics, integrity, and realistic self-appraisal. | Enter Results | Enter Use of Result |
| Union Operations | Select Objective | Student employees will indicate an improvement in their own perception of their ability to secure employment outside of WSU post graduation. | Completion of career readiness. | Students will complete the career readiness and indicate that they feel more confident in their ability to obtain work outside of college | Students will be asked to asses their confidence in a number of skills and areas related to career readiness both prior to the fall semester and after completion of fall and spring semesters. | Enter Results | Enter Use of Result |