Student Health Center

InitiativesGoalMeans of AchievingOutcomeMethods of AssessmentResultsResult Use
LearningPromote support for a healthier student population among faculty and staff by: 1. Supporting the development of a university vaccination policy consistent with recommended CDC immunization schedule, and 2. Participating as appropriate in initial educational campaigns supporting voluntary vaccinations. One or more SHC staff providers will pursue involvement with the University vaccination committee. The use of surveys may be considered to assess current understandings and opinions, supports and obstacles to a vaccination policy. One or more SHC staff providers will also partner as appropriate with Weber-Morgan Health Department staff on educational campaigns promoting voluntary vaccinations.Students will learn their personal immunization status and become informed about why and how to update their vaccinations.Anecdotal estimates of the proportion of students seen at SHC and/or encountered at educational events who are unaware or out-of-date on their vaccinations will decrease over time.Midyear: The COVID-19 pandemic continues to change the university landscape as it relates to vaccination education, policy development, and committee work. SHC efforts currently focus on assisting with COVID-19 testing for residential students. When appropriate, periodic inquiries will be made to the Dean of Students and others leading efforts regarding broader vaccine issues. Year-end: Information about the university's intended direction on broader vaccine efforts remains uncertain as the focus on COVID-19 recovery continues. SHC providers remain invested and ready to participate in campus-wide vaccine efforts if/when appropriate.
DiversitySHC will begin collecting benchmark data on service utilization by various diverse student groups.Banner-downloaded demographic data will be acquired with assistance from the Student Affairs IT department. N/APnC reports will be consulted to establish service utilization benchmarks among various groups of underrepresented students.Midyear: IT support has prioritized re-establishing the pharmacy server following a crash. More nuanced attention to other PnC customizations and analyses has been delayed. Having recently completed this task, we anticipate greater attention to PnC issues in spring 2021. Year-end: This project has continued to experience delays. We will strive for back-end completion during summer 2021.Fall 2021 is intended to be the first comparable semester in which benchmark data regarding enhanced student demographic information is collected.
LearningAll students receiving care at SHC will have current medical history documented in their charts.Submission of a medical history form will be required before the online appointment scheduling process can be completed. Students who initiate scheduling online will be automatically presented with the form; those who initiate scheduling by phone will be emailed a link to the form.Students will become familiar with their own medical history and learn the importance of such information in managing their healthcare.The percentage of SHC patient charts with and without current medical history forms will be assessed. We expect to approach 100% within 3 years.Midyear: IT support has prioritized re-establishing the pharmacy server following a crash. More nuanced attention to other PnC customizations and analyses has been delayed. Having recently completed this task, we anticipate greater attention to PnC issues in spring 2021. Year-end: This project has continued to experience delays. We will strive for back-end completion during summer 2021.Students seeking care at SHC for the first time in Fall 2021 are intended to be the first cohort with required patient-submitted medical history forms included in their PnC charts.
LearningTransition to 100% of appointments being scheduled online, in accordance with COVID-19 safety protocol.Consistent communication, via door signage, website, and telephone contacts will clarify this new protocol.Students will learn to prioritize their own healthcare by taking responsibility for appointment scheduling.The ability to track data on appointments-by-scheduling-method in Point and Click will be explored so that future information can be gleaned about student-initiated-online-scheduled vs. call-in vs. walk-in appointments.Midyear: IT support has prioritized re-establishing the pharmacy server following a crash. More nuanced attention to other PnC customizations and analyses has been delayed. Having recently completed this task, we anticipate greater attention to PnC issues in spring 2021. Year-end: Continued COVID-19 restrictions and resultant decrease in patient census challenged the full implementation of this goal. Exploration of PnC options for data collection on appointment scheduling modality will occur during summer 2021, with greater student education planned for fall 2021.Fall 2021 is intended to be the first comparable semester with online appointment scheduling as the primary modality.