| Initiatives | Goal | Means of Achieving | Outcome | Methods of Assessment | Results | Result Use |
| Diversity | Not less than two-thirds of the project participants will be: (i) Low-income individuals who are first generation college students; or (ii) Individuals with disabilities. | Inform applicants of eligibility criteria. Collect and track eligibility criteria for each student accepted into SSS. Track composite eligibility percentages. | Maintaining these numbers for low-income, first generation and low-income students ensures the SSS services, which are designed for these populations, are delivered in the most effective and efficient manner possible. This, in turn, will increase the retention and graduation rates for project participants. | Continually monitor eligibility criteria percentages for all SSS participants presently being served. | Enter Results | Enter Use of Result |
| Diversity | Better familiarize staff with allied departments, particularly those that serve a high number of populations similar to those served by SSS and/or provide services particularly helpful for SSS students. | Arrange periodic meetings with staff from various departments to share information regarding services and new initiative updates. Annually host an information sharing session where representatives from several departments are given a specified amount of time to "pitch" their program and services to SSS staff and vice-versa. | Staff will gain a deeper knowledge of the programs and services available to further assist SSS students. Staff will enhance working relationships and develop networks with key personnel to better facilitate student referrals to and from relevant areas. | Track number and type of referrals made to other departments/areas by each staff member. Track referrals made by staff from other areas to SSS. | Enter Results | Enter Use of Result |
| Learning | Eighty-five (85%) percent of all enrolled participants served by the SSS project will meet the performance level required to stay in good academic standing at the grantee institution. | TRIO Student Support Services participants receive academic support that relates to their coursework. Support includes study skills workshops, general academic advising such as assistance with course selection, one-on-one and group tutoring, as well as professional mentoring on issues that affect academic success. Well qualified staff address the needs of the project participants through a comprehensive and intrusive delivery of academic services outlined above. | Participants will use appropriate academic support services in order to remain in good academic standing at WSU. | Monitor students' participation levels in workshops and SSS courses. After each semester, students transcripts with be checked to determine academic standing. | Enter Results | Enter Use of Result |
| Learning | Seventy (70%) percent of all participants served by the SSS project will persist from one academic year to the beginning of the next academic year or graduate. | Staff coordinates and presents coursework that focuses on orientation to the university, addressing assessment of personal and academic needs, academic skills building, class registration, and finalizing financial aid applications. Personal development activities focus on the needs of the participant including professional mentoring, self-motivation and direct and self-assessment. The participants receive assistance in the selection of courses to ensure proper registration, course preparation, long term educational and professional goals and a timely graduation. | Students will select those services offered by SSS that will enhance their academic careers such that they are able to either remain at WSU in subsequent semesters or graduate. | SSS participants will receive academic and personal mentoring or participate in SSS courses or tutoring sessions as prescribed by needs assessment forms. Participation will be documented by contacts entered into program database, sign-in sheets, and tutoring database forms. Student transcripts will be checked at the end of the fiscal year to determine persistence. | Enter Results | Enter Use of Result |