| Initiatives | Goal | Means of Achieving | Outcome | Methods of Assessment | Results | Result Use |
| Other | Expand and enrich department’s knowledge about the nontraditional student population at WSU and increase nontraditional students’ success and retention through contact points, interactions, and increase retention average Fall to Fall from 65% (2017-2018) to 70% retention. | Pathways Program: Nontrad students who attended WSU Orientation will receive contacts from our department at critical points throughout their first semester, including notifications about College Boot Camp, Text messages about important dates and services, available staff for support (Peer Mentors/ Advisor), registration reminders, and follow-up on the semester.
Tableau Dashboard: Access dashboard and develop strategies to contact “unaccounted students in July (Spring to Fall enrollment) and November (Fall to Spring enrollment) to gather information and enter data into Contact Center.
SA Dashboard: Utilize the dashboard to assess impact on retention and strategically plan ways to improve the retention of our nontrade students visiting the center. | Nontrad students will learn ways to build a successful strategy for their education. In addition, nontrad students will be able to identify the barriers and challenges impacting their educational pursuits and develop strategies to overcome these areas to continue in their education. | 1) Tableau Dashboard (enrollment, contact center)
2) Mentor /advising sessions:
3) Student SA Dashboard (retention)
4) Survey to students in Pathways Program (help stay enrolled, navigate barriers, etc.)
| 1)Fall Semester 2018 there were 28 students who had not registered for the Fall Semester as of July 2018. Out of these students, 8 were supported through our department and were helped in registering for classes.
2) Starfish data
3)pending
4) The Survey results indicated the importance of a sense of community and development of peer-to-peer connections. This survey was completed in the first three weeks of the semester. For these students the center is viewed as a space where peer networking is readily accessible.
updated 1-7-19 | Enter Use of Result |
| Select Objective | Enter a goal | Enter means of achieving goal | Enter Student Learning Outcome | Enter Methods of Assessment | Enter Results | Enter Use of Result |
| Access | Accommodate nontrad students’ busy schedules by offering two nights a week of evening hours in the center, one night designated as a “Study Night” with free childcare for 13 children. Goal is to have at least 15 students each night coming into the center and have them feel it is helpful and feel more engaged in the university. | One night a week a Peer Mentor will be in the center to provide a study night where students can come in and study, have help with test taking, note taking, time management, etc., and parents who come on this night will receive free childcare. | Nontrad students will learn about study strategies, learn how a Peer Mentors can help them in their academic challenges, and have a better understanding of the services we provide. | 1) Number of students utilizing the evening hours.
2) Survey of evening visitors (helpful, use again, more options, feel engaged, etc.)
| There was not enough significant usage for the Study Nights to continue in the Fall Semester and were not continued in Spring.
1-7-19 | We recognized that evenings are not well attended because many students go home to their families and if they are here in the evening they come to class and go home. Extended hours may be considered in the future as he need arises. |
| Diversity | Develop and collaborate with Veteran’s Services to improve relations, and support the mission of the two departments in a strategic and effective manner as to help the students we both serve. | Organize an evening program in the third week of the semester to provide a platform for veteran and nontrad students to have the opportunity to share their challenges, access resources, and plan and implement success strategies without impacting their veteran benefits. | Students will have options and available solutions presented to them in order to make decisions that are most beneficial for their given situation. | Tableau Dashboard and Student Affair Dashboard will be reviewed for registration and persistence. | Meetings have taken place between directors to coordinate efforts on space, mentoring and advising, and budget proposals.
updated 1-7-19 | The Department heads have worked together on space decisions and collaboration on sharing space, coverage for front reception and having programs for our students, specifically health initiative with our advisor . Nontrad staff have been invited to veterans graduation celebration and the MOVE retreat. Both departments will be visiting Colorado State University’s program for nontrad and veterans to see their model and visit with their staff. |
| Access | Reorganize the advising at the Davis campus to build a cohesive bridge for the students across the campus and for those visiting the Nontrad Center and increase the number of visits by 100%. | Find space for the advisor to reside in, or near, the Nontrad Center and develop a better way for students to make contact with the Nontrad Advisor through outreach, direct contact, and online/ technology. | Students who visit the Davis Nontrad Center will have an opportunity to meet with the advisor on a more regular basis to communicate their concerns and they will have a better understanding of the role the Nontrad Advisor plays in their education. | Number of Davis students who have been scheduled in the center. | Last year 8 students were seen by the advisor and this year there have been 24 students. This number reflects the students who were directly helped by the advisor. There are many students who select mentor in the starfish system and talk with the advisor as well. The center implemented a tracking system, in addition to Starfish, which allows us to see how many students we were seeing and he hours as well. There were 70 unique students seen in spring semester and Tuesdays had the most students visit. Average of 18 students visited on Tuesdays. With collecting this data we will be able to gear advising initiatives towards thrones students are here. | The students who visited Davis were not clearly electing advisor when meeting with the advisor. The goal next year will be to improve the tracking system to reflect the students being helped. |