Career Services

GoalMeans of AchievingOutcomeMethods of AssessmentResultsResult Use
Draft common measurement tools for division learning outcomes (i.e., rubrics, survey questions)Meet with assessment committee to gather current tools available. Work to draft instruments. Disseminate to division for further feedback to refine instruments.Enter Student Learning OutcomeRubrics and survey questions designed and disseminated to each department for use. Also post on website.1/11/11: The Assessment Committee is in the process of discussing this; however, common tools have not yet been drafted. 5/23/2011: The Assessment Committee is in the process of finalizing survey questions and will begin work on rubrics at the next meeting.Hopefully, by the beginning of fall semester, rubrics and survey questions will be vetted through groups that have an integral part in measuring the learning outcomes, and the tools will be available for departmental use.
Work to add document upload component to online assessment website.Talk with Chip and assessment committee to discuss feasibility of and areas where we would like this feature.Enter Student Learning OutcomeDocument uploader created.1/11/11: Have not yet consulted with Chip. 6/2/2011: Will work with Chip over the next year to incorporate this item. As the 6 column model may still need to be edited for core themes and such, I will attempt to work with Chip on such a project at that time.With the revision of the annual report template and changes in the way university planning is conducted this past year, this will be incorporated into next years planning.
Conduct focus groups to disseminate survey data to faculty and staff (maybe students) to discuss areas of improvement and ideas for implementation.Look at survey schedule to determine areas who may be interested and discuss with assessment committee interested groups with which to hold focus groups.Enter Student Learning OutcomeFocus group notes.1/11/11: Will be presenting information at the Adjunct Faculty Retreat on Feb 5. Hopefully, this will spur interest. I anticipate being able to hold focus groups in March & April after more surveys have been completed. 6/2/2011: Because of the survey topics this year and how focused they were, we decided not to offer focus groups but will continue to collaborate with Adjunct and New Faculty events.Although this did not happen this year as the surveys were pretty specific, we have decided to complete an assessment handbook and look into the possibility of drafting an assessment newsletter to disseminate possibly on a 6 month rotation.
Hold annual focus groups with staff regarding overall assessment process improvements.Develop questions based on changes and improvements over the past year. Schedule focus groups.Enter Student Learning OutcomeFocus group notes.Have decided to hold Student Affairs Assessment focus groups every other year. This year, the Assessment Coordinator will meet individually with directors concerning their annual report and then again with their planning for 2011-12.Will discuss with directors in the 2011-12 academic year.
Conduct second year of student employee project and continue to assess effectiveness.Work to refine the role of the student employment committee. Revise learning outcomes. Administer pre and post tests (and evaluations). Analyze data. Make recommendations (with the help of the committee) for next year.All 19 outcomes are incorporated into project itself.Pre and Post Test, Supervisor EvaluationsPre-tests and initial supervisor evaluations have been administered. Currently working with year 3 committee on process. Post tests and post supervisor evals will be administered mid-March through the beginning of April.TBD. The benchmark for supervisor results is calculated, and student employee results are being processed.
In annual report, work to report out on achievement of division learning outcomes and areas of recommended improvement.Divide survey questions into division learning outcomes. Examine 6 column models to look for learning outcomes related to division learning outcomes and include in the report. Refine this process for next year (perhaps having departments select specific division learning outcomes when drafting departmental goals)Enter Student Learning OutcomeAnnual report division learning outcome summary template drafted (maybe not completed during the first year)With the revision of the university Core Themes and the work of the Assessment Committee to develop common measurement tools, this will be incorporated into the Core Theme Indicators next year under students benefitting from educational support services. Survey questions have been divided by learning outcome area, so this will be possible for next year.Will be incorporated into departmental and divisional planning for next year under the indicator relating to students benefitting from educational support services.
Work to refine cohort tracking process and to disseminate these data to departments in a timely manner.Develop new template. Work with IT to create new Crystal Report. Pull reports at the end of each semester for Sierra. Email to appropriate departments. Create summary doc at the end of each year.Enter Student Learning OutcomeCohort templates. Cohort summary doc created.1/11/11: Sierra worked to refine the template. New Crystal report has been designed, and Sierra is currently updating reports.Sierra has continually updated the cohort tracking process and template in addition to the activity waivers. She has worked with all departments to disseminate their cohort data. This will continue in the future.
Establish "Pathways to Success" as main marketing and counseling program for Career ServicesAdd a minimum of 50 new students to the Pathways Program in the 2010-2011 school year.  Chart the number of students participating. Develop tracking and follow-up metheods. Develop assesment tools. (Student Voice /satisfaction surveys). Evaluate the value of the program for participants. The year end total was 36 new students added to the pathways to success program. After the Fall semester we added 15 new students. We are meeting with all our staff at the August 2011 retreat to plan for additional marketing to acheive our future student registration goals and follow-up plans. We have learned alot about effective marketing and tracking and following up with our students who have signed up for Pathways. We will build on this knowledge for next year.
Enter a goalEnter means of achieving goalMeasure the number of special population students receiving career counseling and employment advising services. Measure the number of special population students attending events such as career cafe, information sessions, workshops and career and graduate fairs.Enter Methods of AssessmentEnter ResultsEnter Use of Result
Increase internship and employment opportunities for students and graduates. Visit a mumnimum of 100 new companies in 2010-2011 to market WSU students for interships and employment opportunities. Establish and market the service to students seeking internship opportunities. Increase the outreach to WSU internship coordinators in all majors and partner with them for meaningful internships for their students.Measure number of students that have completed each step in the learning process.Track number of companies visited and corporate partners esbablished. Track the number of hits on Hold internship luncheon for coordinators to promote best practices.From July 2010 until June 2011 we visited with 54 employers and contacted 980 employers at all the major career fairs, SHRM, Chamber of Commerce and rotary ect to promote WSU studentsfor internship and career oppportunities. We now have available to all students and Larry Burdett, Leo Jacobs and Winn Stanger met with the Deans Council to promote internship collaboration. We got a commitment from each Dean to visit with their Chairs in January Chairs meeting to gather the names of their coordinators and promote more collaboration for internship success. We met with the Deans and Chairs during the Spring semester and have a list of all internship coordinators. Leo Jacobs met with 261 students during the last fiscal year to help them with their internship needs. We are planning for new initiatives for 2011-2012 to build on and the internship coordinators group.
Increase outreach to special populations such as athletes, minorities, veterans and alumni.Effectively market Career Athletes through orientation and information sessions. Add a minimum of 50 new athletes in 2020-2011. Add 10 new mentors from former athletes. Partner with athletics, veterans, multicultural students, disabled students and alumni services to sponsor activities and events.Students will gain more practical experience. Increase the competitiveness of students in getting interviews and offers.Track the number of special population students attending career center events. Present an orientation for athletes on Career Services. Present Career Athletes Program to athletes. Develop partnerships with departments such as athletics, veterans, disabled students and non-traditional students. Become safe zone certified. We have loaded all Freshman Athletes onto the Career Athletes site and have increased our mentors in the system. We visited all new athletes at athlete orientation and had a coaching and information session attended by over 50 athletes in September. We also had 160 athletes to a two night Resume Workshop and a How to Succeed at the Career Fair workshop. We hosted two events for disabled students with Hill Air Force Base and Goldman Sachs. We are working on collaborative programs with students from Honors Society, and Black Student Union. From the contacts and initiatives in 2011 we are planning for additional activities in 2012 to build on our successes.