Services for Students with Disabilities Assessment 2000-2001
INPUT (Student)	ENVIRONMENT (services)	OUTCOME	ASSESSMENT
Student has limitations related to documented disability.	SSD provides accommodations and related services.	Barriers are removed and student is given equal opportunity to succeed or fail on his/her own merits. [cognitive/interpersonal/practical]	Student Survey: Questions 4 & 5 show a 91% success rate. Follow-up Interviews: Discussions with students have been universally positive on this outcome. Grades: Inconclusive
Student is unaware SSD procedures for requesting and receiving accommodations.	SSD trains students regarding procedures and expectations and requires them to follow these guidelines.	Students learns to assertiveness, self-advocacy, and personal responsibility. [interpersonal]	Exit Interview: Graduating students indicate improved self-advocacy skills. Staff Reports: Staff report some concerns in this area indicating improvement needed.
Student is a freshman and must transition from the highschool environment into the higher education system (as related to disabilities and/or limitations).	Through intake and interview process, information is provided regarding WSU procedures and requirements. SSD collaborates with faculty and other resources.	Student develops functional independence. [interpersonal/intrapersonal/practical]	Follow-up Interview: When compared against intake assessments, students appear to be developing the appropriate skills in this area.
Student interpreters (ASL) have little opportunity in the area to pursue training and further develop their sign language skills.	SSD provides opportunities to develop and enhance skills and encourages advancement within the field of ASL interpreting.	Interpreters are better qualified and equipped to provide a higher level of services to deaf students at WSU. [conginitive/practical]	Evaluation/Assessment: Evaluations from students and staff indicate interpreters are improving skills overall. Employment (post graduate): Inconclusive
Student requests support services but does not meet the legal standard to receive accommodations or request is not supported by documentation.	SSD explains why the request is being denied; offers possible alternatives and refers the student to appropriate agencies (on and off-campus); continues to provide advisement and other assistance if possible.	Student receives services through another department; uses SSD for other appropriate support; has a better understanding of their legal standing under the law and WSU policies. [cognitive/practical]	Follow-Up Interview: Students have been able to follow-up and provide needed documentation when appropriate. Cross-Department Consultation: No significant problems have surfaced.
Student may be eligible for accommodations but is not aware that SSD can arrange and/or provide required services.	SSD trains faculty and staff within other departments regarding available services and eligibility requirements.	Student knows that SSD is available and will use the services provided. [practical]	Intake Interview: Referrals have increased Student Survey: Results indicate a wide range of referral sources, including instructors, friends, relatives, advisors, and vocational rehabilitation.
Student is uncomfortable with being labeled "disabled" and concerned about issues of confidentiality.	SSD assures the student that all information provided to SSD is confidential; reviews departmental policies; creates a welcome and secure environment.	Student feels comfortable with SSD and safe using our services. [interpersonal]	Follow-Up Interview: Students indicate that they are comfortable with the level of confidentiality provided by SSD.
Student has an issue or concern related to a member of the faculty or another department.	SSD advises student regarding grievance procedures; assists the student and faculty/staff member in reaching compromise.	Student is empowered by a better understanding of his/her rights under ADA and WSU policy. [interpersonal/practical]	Grievance Review: Problems in this area have all been resolved to the satisfaction of all parties.

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