Career Services Assessment

Career Services
Assessment Goals and Measurable Outcomes
2000-2001

Goals	Objectives	Measurable Outcomes (qualitative & quantitative)
Collaborate with the seven colleges by providing employment-related data for current graduates and students participating in work-integrated learning.	Publish Annual Graduate Employment Report for 1999-2000 Academic Year.	Descriptive statistics regarding: Employment status of 2- and 4-year program graduates plus starting salaries; continuing education status; cooperative education & internship participation; on-campus recruitment numbers.
Collaborate with the seven colleges by providing employer-related data to promote employer relationships.	Publish Annual Employer Report for 1999-2000 Academic Year.	Qualitative listing of employers of current WSU graduates and frequency statistics.
Partner with national and local employers in assisting WSU students/graduates in securing career employment.	Utilize electronic job postings and online recruiting technologies to enhance recruiting efforts.	Real-time descriptive statistics regarding on-campus recruiting involvements and hiring of WSU students.
Promote student learning (practical competence) regarding career planning and decision-making. Promote student learning (cognitive competence) by enhancing career decision-making self-efficacy and career decidedness. Promote student learning (interpersonal competence) by fostering an appreciation of diversity within the career domain.	Teach career planning classes (CHFAM 2900). Incorporate a new textbook to promote a more "student learning centered" approach. Incorporate opportunities for mastery experiences regarding career planning and decision-making tasks. Incorporate curriculum pertaining to equity and diversity in the workplace.	Pre- and post-test administration of career decision-making self-efficacy scale (CDMSE) to assess for hypothesized increases in career decision-making self-efficacy. Pre- and post-test administration of career decision scale to assess for hypothesized increases in career decidedness (i.e., reductions in career indecision).
Provide cutting-edge student, employer, and faculty/staff services (including career, interventions, classroom/seminar instruction, career fair and career employment recruiting, student employment, and general customer service) which reflect a commitment to achieving excellence within a user-friendly, high-touch environment.	Reconstitute Career Services Advisory Board (utilize advisory board as a source of outsight and a catalyst for change). License for implement e-recruiting (experience) software to manage career/corporate job postings, on-campus recruiting, and internships/coops. Expand and maintain career services web page. Expand the availability and utilization of online technologies in career library. Develop and post instructor web pages for career planning classes. Participate in STC (Student Technology Consultant) Program. Utilize PREP as means of reinforcing "corporate culture" expectations consistent with customer service excellence. Establish internal committees to examine current processes/procedures and modify processes/procedures as warranted. Evaluate and restructure FYE Career Module to better address needs of first-year students while more effectively interfacing the module with the array of career development services offered by CSC.	Client satisfaction surveys. Graduate school preparation seminar evaluations. Career planning (CHFAM 2900) evaluations. Senior employment seminar evaluations. Employer (Recruiter) satisfaction surveys. Career Fair evaluations. Student employment services surveys. Focus group survey data from Advisory Board.

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